Travel Glossary · Corporate Travel
Travel Risk Management (TRM)
Definition
Travel Risk Management (TRM): Travel risk management is an organization’s structured approach to identifying, reducing, and responding to the health, safety, and security risks employees face when traveling for work.
Where duty of care describes the obligation, travel risk management is the program that meets it. A typical framework covers pre-trip risk assessment for higher-risk destinations, approval rules, traveler briefings and training, booking through a managed channel so itineraries are known, a way to locate and contact travelers, medical and security assistance, and a tested emergency response plan.
The international standard ISO 31030, published in 2021, gives organizations guidance on building such a program. It should scale with real exposure: a firm sending staff to London needs less than one sending engineers to remote sites, and individual factors such as health conditions or how a traveler may be perceived locally also shape risk.
Gaps usually appear in bookings made outside the program, contractors and guests, and personal extensions to business trips. An advisor helps by holding every itinerary, flagging advisories, and rebooking quickly in a crisis. See duty of care and our travel emergency response plan.
Go deeper
- Corporate TravelDuty of Care for Business TravelersDuty of care for business travel explained: how employers keep traveling staff informed, located and supported, and how a travel advisor makes it practical.
- Corporate TravelTravel Emergency Response Plan TemplateA travel emergency response plan template for companies: roles, contacts, locating travelers, the first hours, medical and security incidents, and the review.
- Travel GuidesTraveler Tracking Explained: How Companies Know Where Their Travelers AreHow traveler tracking works: itinerary data, risk alerts and check-ins, why leakage breaks it, privacy considerations, and what happens when an incident occurs.
- Travel GuidesU.S. State Department Travel Advisories ExplainedWhat the four State Department travel advisory levels mean, how the risk letters work, and how advisories affect insurance, company approvals and your plans.
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