How it works
Planning with Empyrean, step by step.
One dedicated advisor from first idea to welcome home — for leisure travelers and corporate accounts alike.
Leisure travel
From daydream to departure.
Tell us about the trip
Send an enquiry, call or email — where, when, who's traveling and what kind of trip you're imagining. Rough ideas are fine.
A real conversation
Gigi replies personally within one business day to talk through priorities, pace, budget and the details that matter to you.
Options, not a brochure
You get a considered proposal — flights, hotels with Virtuoso amenities where available, transfers and experiences — with the trade-offs explained.
Booked and confirmed
Once you approve, everything is booked and confirmed, with documents, timings and contacts in one place.
While you travel
Changes and disruptions are handled, with help available through the Virtuoso and Andavo support network.
Welcome home
A quick debrief helps us plan the next one even better.
Corporate travel management
A travel program that runs itself.
Discovery call
How your company travels: who, where, how often, your policy, approvers and what has gone wrong before.
Profiles & preferences
Traveler profiles, loyalty numbers, seat and hotel preferences and billing details — captured once.
Request, book, ticket
Email or call one advisor. Options come back quickly; bookings follow your policy and approvals.
Changes & duty of care
Schedule changes, rebookings and unused tickets are tracked, and itineraries are on file so you know who is where.
Review & refine
Periodic reviews of spend and patterns keep the program efficient as your company grows.
Questions about the process
How quickly will I hear back after an enquiry?
Do I need to know exactly where I want to go?
How does Empyrean charge for planning?
Can you work with our existing corporate travel policy?
Ready when you are.
Tell Gigi where you're headed — she responds personally within one business day.