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EmpyreanTravel · Est. 1984

How it works

Planning with Empyrean, step by step.

One dedicated advisor from first idea to welcome home — for leisure travelers and corporate accounts alike.

Leisure travel

From daydream to departure.

  1. Tell us about the trip

    Send an enquiry, call or email — where, when, who's traveling and what kind of trip you're imagining. Rough ideas are fine.

  2. A real conversation

    Gigi replies personally within one business day to talk through priorities, pace, budget and the details that matter to you.

  3. Options, not a brochure

    You get a considered proposal — flights, hotels with Virtuoso amenities where available, transfers and experiences — with the trade-offs explained.

  4. Booked and confirmed

    Once you approve, everything is booked and confirmed, with documents, timings and contacts in one place.

  5. While you travel

    Changes and disruptions are handled, with help available through the Virtuoso and Andavo support network.

  6. Welcome home

    A quick debrief helps us plan the next one even better.

Corporate travel management

A travel program that runs itself.

  1. Discovery call

    How your company travels: who, where, how often, your policy, approvers and what has gone wrong before.

  2. Profiles & preferences

    Traveler profiles, loyalty numbers, seat and hotel preferences and billing details — captured once.

  3. Request, book, ticket

    Email or call one advisor. Options come back quickly; bookings follow your policy and approvals.

  4. Changes & duty of care

    Schedule changes, rebookings and unused tickets are tracked, and itineraries are on file so you know who is where.

  5. Review & refine

    Periodic reviews of spend and patterns keep the program efficient as your company grows.

Questions about the process

How quickly will I hear back after an enquiry?

Gigi responds personally within one business day — often sooner. For urgent corporate travel, calling 310-480-5832 is the fastest way to reach her.

Do I need to know exactly where I want to go?

No. Many trips start with a feeling, a date range or an occasion. Share what you're imagining and what matters most, and Gigi will suggest destinations, timing and pacing that fit.

How does Empyrean charge for planning?

Like most full-service advisors, Empyrean is compensated through supplier commissions and, for some services, planning fees. Gigi explains how planning is structured for your trip before anything is booked, so there are no surprises.

Can you work with our existing corporate travel policy?

Yes. Bookings follow your policy and approval rules from day one. If you don't have a written policy yet, our free corporate travel policy template is a good starting point, and we can help you adapt it.

Ready when you are.

Tell Gigi where you're headed — she responds personally within one business day.