Travel Glossary · Air Travel
PNR (Record Locator)
Definition
PNR (Record Locator): A PNR, or passenger name record, is the reservation file for your trip, identified by a six-character code called the record locator or confirmation code.
Every flight booking creates a passenger name record holding your name, itinerary, contact details, ticket numbers, and special requests such as meals or wheelchair assistance. The six-character record locator, a mix of letters and numbers, is the key you use to check in, choose seats, or pull up the booking on an airline’s website or app.
One trip can carry several locators. When an agency books through a global distribution system, that system’s record has one code, and each airline involved creates its own. If an airline app can’t find your booking, try the locator issued by the carrier operating the flight. The locator is also different from your 13-digit ticket number, which proves the fare was paid.
A good itinerary lists every relevant locator so you, an assistant, or an airport agent can find the reservation quickly. Keep them handy for missed connections and other disruptions.
Example: A trip booked through an agency might show one locator in the agency’s itinerary, another for American Airlines check-in, and a third for a British Airways leg on the same ticket.
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