Part of Corporate Travel
Quick answer
Reviewed · 3 min read
A good travel approval workflow approves only what needs approving. Routine in-policy trips are pre-approved; international travel, high-cost trips, out-of-policy choices and higher-risk destinations go to a named approver with a short response deadline and automatic escalation. The template below sets triggers, thresholds, timing and records so fares don’t climb while requests sit in inboxes.
Researched and maintained by Empyrean Travel · How we research
- Principle
- Approve by exception; routine in-policy trips go straight to booking
- Typical triggers
- International, high cost, out of policy or higher risk
- Response window
- 24 hours as a starting point, then automatic escalation
- Pairs with
- Our travel request form
The checklist
Tick items off as you go — your progress stays in this browser.
How should a travel approval workflow work?
Approvals exist to catch trips that carry real cost or risk, not to slow every booking. When every flight needs a signature, requests sit in inboxes while fares rise, and travelers start booking on their own to avoid the wait. Targeted approval protects the budget and keeps people inside the program.
The template defines three things: what triggers approval, who approves at each level, and what happens when nobody answers. Everything else is booked within your travel policy and reviewed afterward in reporting.
How do you adapt the workflow to your company?
Fit the workflow to your size, structure and funding, then write it down where approvers can find it.
- Set thresholds in dollars, not trip types, and revisit them as fares change
- Name approvers by role, with a backup for each, so vacations don’t stall travel
- Route risk separately from cost: security or HR reviews destinations with higher travel advisory levels, whatever the price
- Align with grant or client rules for trips that are funded or rebilled
- Keep approval inside the booking flow, so the reservation is held while the approver decides
What are the common approval workflow mistakes?
Most failed workflows fail on timing or ownership, not on the rules themselves.
- Universal approval for routine domestic trips
- No deadline, so requests wait days while fares rise
- Approvers who can’t see the cost or the cheaper alternative
- Senior travelers approving their own trips with no review afterward
- Approval given after ticketing, which turns it into a formality
- No record of why an exception was granted
How do you handle urgent and after-hours approvals?
Decide in advance. Trips departing within a few days need a faster path: a phone call or message to the approver, a short response window and a named backup. If nobody responds, the workflow should say whether in-policy trips proceed or the hold is released.
For genuine emergencies, such as bringing a traveler home after an incident, the emergency plan should pre-authorize spending so nobody waits for a signature.
How can Empyrean run approvals for you?
Empyrean can work inside your approval rules: quoting options, holding what the airline allows, sending the approver a clear summary with cost and policy status, and ticketing as soon as approval arrives. Out-of-policy choices are flagged before booking, not discovered on an expense report.
Approvals and exception reasons are kept with each trip record, so your travel reporting shows not just what was spent but why.
Frequently asked questions
Which business trips should require approval?
How fast should travel approvals happen?
Who should approve executive travel?
Should approval happen before or after booking?
What approval thresholds suit a small company?
Official sources
Rules, fees and schedules change — confirm the latest details at the source before you travel.